1. Introduction and contact details of the responsible person
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is any data with which you can be personally identified.
1.2 The controller of data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is ZeoBent Handels GmbH, Weißen 2, 07407 Uhlstädt-Kirchhasel, Germany, Tel.: +49 (0)371 820 59 75, e-mail: info@zeolith-bentonit-versand.de. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
1.3 The data controller has appointed a data protection officer, who can be contacted as follows: "Mario Markotic, Weißen 2, 07407 Uhlstädt-Kirchhasel, Germany, Tel.: +49 (0)371 820 59 75, e-mail: info@zeolith-bentonit-versand.de.
1.4 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the person responsible). You can recognise an encrypted connection by the string "https://" and the lock symbol in your browser line.
2. Terms of the data protection regulation
Our data protection declaration is based on the terms used by the European legislator within the framework of the Data Protection Regulation (DSGVO). Our data protection declaration should be readable and understandable for the public, but also for our customers and business partners. To ensure this, we would first like to explain some of the terms used.
- Personal data
Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or by one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- Affected person
The data subject is any identified or identifiable natural person whose personal data have been processed by the controller.
- Processing
Processing is any operation or set of operations which is performed upon personal data, whether or not by automatic means, such data is collected, recorded, organised, structured, stored, adapted or altered, retrieved, consulted, used, made available by transmission, dissemination or otherwise, aligned or combined, restricted, erased or destroyed.
- Profiling
Profiling shall mean any form of automated processing of personal data which consists of the use of personal data to evaluate certain aspects relating to a natural person, in particular to analyse or predict aspects of that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
- Pseudonymisation
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific person without the use of additional information, provided that this additional information is kept separate and is subject to technical and organisational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.
- Controller (responsible person)
The controller shall be the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where Union or Member State law determines the purposes and means of such processing, Union or Member State law may specify the controller or the specific criteria for their designation.
- Processor
Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller.
- Recipient
A recipient is a natural or legal person, public authority, agency or other body to whom the personal data are disclosed, whether or not it is a third party. However, public authorities which may receive personal data in the framework of a specific investigation under Union or Member State law shall not be considered as recipients and the processing of such data by those authorities shall be carried out in accordance with the applicable data protection rules, in line with the purposes of the processing.
- Third
Third parties are natural or legal persons, public authorities, agencies or bodies other than the data subject, the controller, the processor and the persons authorised to process personal data under the direct supervision of the controller or the processor.
- Consent
The data subject's consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she signifies, by a statement or by an unequivocal affirmative action, his or her agreement to the processing of personal data relating to him or her.
3. Data collection when visiting our website
During the mere informational use of our website, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to the page server (so-called "server log files"). When you call up our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymised form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
We delete or block personal data of the data subject as soon as the purpose of the storage no longer applies. Deletion may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which our company is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.
4. Hosting & Content Delivery Network
4.1 Magento
For the hosting of our website and the display of the page content, we use the system of the following provider: Adobe Inc., as owner of Magento, 345 Park Avenue, San Jose, CA 95110-2704, USA ("Magento").
Data will also be transferred to: Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland, as the European representative of Adobe Inc.
All data collected on our website is processed on the provider's servers. We have concluded an order processing contract with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
When data is transferred within the European Union, such as to Ireland, an adequate level of data protection is guaranteed by the applicable data protection laws of the European Union.
For the transfer of data to the USA, the provider invokes standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
4.2 Cloudflare
We use a content delivery network of the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing is carried out to protect our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 (1) lit. f DSGVO. We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
4.3 OneDrive Personal Cloud Storage
In the course of using this website and the integrated content management platform, we process certain personal data with your consent pursuant to Art. 6 (1) lit. a DSGVO. This data includes, for example, contact information, IP addresses, etc. We use the OneDrive personal cloud storage service from Microsoft, whose servers are localised within the European Union.
We have entered into an order processing agreement with the provider, which is set out in the document "Microsoft Products and Services Data Protection Addendum". This ensures the protection of your data and prohibits unauthorised disclosure to third parties.
Despite the local server locations, we would like to point out that it cannot be ruled out that your data will be transferred to the USA. In particular, in light of the EU Court of Justice ruling of 16 July 2020 (Case C311/18) that declared data transfers based on the Privacy Shield unlawful, your data could be subject to access by U.S. security authorities under 50 U.S.C. §1881(b)(4), 50 U.S.C. § 1881a (= FISA 702). This could mean that your data can be accessed and used without your knowledge or consent and that you may not be able to fully exercise your rights as a data subject.
You can withdraw your consent at any time. To do so, send us an email to the email address above. Please note that the revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
As a data subject, you have the right to information, correction, deletion, restriction of processing and data portability. You also have the right to object to the processing of your personal data at any time on grounds relating to your particular situation.
5. Cookies
5.1 What are Cookies & Co?
Web browser cookies
A web browser cookie is a small text file sent from a website to your computer or mobile device, where it is stored by your web browser. Web browser cookies can store information such as your IP address or other identifier, your browser type and information about the content you view and interact with on the Digital Services. By storing such information, web browser cookies can store your preferences and settings for online services and analyse how you use online services.
Tracking technologies: Web Beacons/Gifs, Pixel, Page Tags, Script
Emails and mobile apps may contain small, transparent image files or lines of code to record how you interact with them. This information is used to help website and app publishers better analyse and improve their services.
5.2 Use, legal basis and purpose
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. Before consent is given, 2 functional cookies are set. The "PHPSESSID" cookie is used to recognise the browser language and thus display the language of the website appropriately. After closing the browser, this cookie is deleted again. The "wBounce" cookie only contains the value "true". This value is used to recognise whether or not the user has already seen a pop-up. If he/she has already interacted with it, we do not want to show it to him/her again for a certain period of time. In addition, we set the two IAB cookies "euconsent" and "eupubconsent". These cookies store when a user does not want to be tracked. The same applies to the storage of data in the local storage. This only serves to remind us if a user has not given their consent. Otherwise, we would have to ask for this every time the page is called up. The aforementioned cookies and the storage of data in the local storage thus only enable functionalities that are intended to contribute to a positive user experience on our website. We do not set cookies with personal data without consent.
We also use cookies on our website that enable an analysis of the user's surfing behaviour. When calling up our website, the user is informed about the use of cookies for analysis purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, a reference to this data protection declaration is also made. The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has given his or her consent in this regard. The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change. We require cookies for the following applications: Acceptance of language settings. The user/inside data collected through technically necessary cookies are not used to create user profiles. Analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus continuously optimise our offer.
5.3 Duration
Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.
6. Contact
6.1 When contacting us (e.g. via contact form or e-mail), personal data is processed - exclusively for the purpose of processing and answering your request and only to the extent necessary for this purpose.
The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6 (1) lit. f DSGVO. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DSGVO. Your data will be deleted when the circumstances indicate that the matter concerned has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
The processing of the personal data from the input mask serves us solely to process your enquiry. In the case of contacting us by e-mail, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
If you have requested product information or a quotation, we reserve the right to store the data for two years in order to measure the efficiency of our sales and marketing. Otherwise, we delete the data as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
The user(s) have the option to revoke their consent to the processing of personal data at any time. If the user contacts us by e-mail, he/she can object to the storage of his/her personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case.
6.2 Trusted Shops
For rating reminders we use the services of the following provider: Trusted Shops AG, Subbelrather Str. 15c, 50823 Cologne, Germany
Exclusively on the basis of your express consent pursuant to Art. 6 para. 1 lit. a DSGVO, we transmit your e-mail address and, if applicable, other customer data to the provider so that the provider can contact you by e-mail with an evaluation reminder.
You can revoke your consent at any time with effect for the future vis-à-vis us or the provider.
A special contract for order processing is not required, as Trusted Shops is based in Germany. Nevertheless, we have made agreements with Trusted Shops to ensure the data protection of our visitors and to prevent the unauthorised disclosure of data to third parties.
7. Data processing when opening a customer account
In accordance with Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed to the extent necessary in each case if you provide us with this data when opening a customer account. The data required for opening an account can be found in the input mask of the corresponding form on our website.
Registration is necessary for the fulfilment of the customer or partner contract or for the implementation of pre-contractual measures.
Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via it have been fully processed, no legal retention periods are opposed and no legitimate interest on our part in the continued storage exists.
8. Use of customer data for direct marketing
8.1 Subscribe to our e-mail newsletter
If you subscribe to our e-mail newsletter, we will send you information about our offers on a regular basis. The only mandatory data for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you will only receive newsletters if you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the specified e-mail address.
By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 Para. 1 lit. a DSGVO. We store your IP address entered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data we collect when you register for the newsletter is used strictly for the intended purpose.
You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data in a way that goes beyond this, and is permitted by law and about which we inform you in this declaration.
8.2 Klaviyo
Our e-mail newsletters are sent via this provider: Klaviyo, 225 Franklin St, Boston, MA 02110, USA
On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when registering for the newsletter to this provider in accordance with Art. 6 Para. 1 lit. f DSGVO so that they can send the newsletter on our behalf.
Subject to your express consent pursuant to Art. 6 (1) lit. a DSGVO, the provider also carries out a statistical evaluation of the success of newsletter campaigns by means of web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the contents of the newsletter. In the process, end device information (e.g. time of call-up, IP address, browser type and operating system) is also collected and evaluated, but not merged with other data sets.
You can revoke your consent to newsletter tracking at any time with effect for the future.
We have concluded an order processing contract with the provider, which protects the data of our site visitors and prohibits a transfer to third parties.
For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
8.3 In the event that you cancel your purchase with us prior to completing your order, you will have the option of receiving a one-time email reminder of the contents of your virtual shopping cart.
The only mandatory information for sending this reminder is your e-mail address. The provision of further data is voluntary and may be used to address you personally. We use the so-called double opt-in procedure for sending e-mails, which ensures that you will only receive a notification if you have expressly confirmed your consent to this by clicking on a verification link sent to the e-mail address provided.
By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a DSGVO for the sending of a shopping basket reminder. In doing so, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data we collect when you register for our
e-mail notification service are used strictly for the intended purpose.
You can unsubscribe from the shopping basket reminders at any time by sending a message to the responsible person named at the beginning. After unsubscribing, your e-mail address will be deleted immediately from our mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
8.4 Goods availability notification by e-mail
For items that are temporarily unavailable, you can sign up to receive email product availability notifications. In this case, we will send you a one-time e-mail message about the availability of the item you have selected. Only your e-mail address is required for sending this notification. The provision of further data is voluntary and may be used to address you personally. We use the so-called double opt-in procedure for sending e-mails, which ensures that you will only receive a notification if you have expressly confirmed your consent to this by clicking on a verification link sent to the e-mail address provided.
By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 Para. 1 lit. a DSGVO. We store your IP address entered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data we collect when you register for our e-mail notification service on the availability of goods is used strictly for the intended purpose.
You can unsubscribe from the availability notifications at any time by sending a corresponding message to the responsible person named at the beginning. After unsubscribing, your e-mail address will be deleted immediately from our mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
9. Data processing for order handling
9.1 Insofar as necessary for the processing of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Para. 1 lit. b DSGVO.
If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we will process the contact data (name, address, email address) provided by you when placing the order in order to inform you personally about upcoming updates within the legally stipulated period within the scope of our statutory duty to inform pursuant to Art. 6 (1) lit. c DSGVOby suitable means of communication (e.g. by post or email). Your contact details will be used strictly for the purpose of informing you about updates owed by us and will only be processed by us for this purpose to the extent necessary for the respective information.
In order to process your order, we also work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
9.2 Odoo
For order processing, financial accounting as well as for marketing purposes and customer relationship management (CRM), we use the provider Odoo S.A., Chaussée de Namur 40, 1367 Grand-Rosière, Belgium. Name, address and, if applicable, other personal data are passed on to Odoo S.A. in accordance with Art. 6 Para. 1 lit. b DSGVO. This transfer takes place exclusively for the purpose of processing the online order, marketing measures, product recommendations and maintaining our customer relationships and only to the extent necessary for these purposes.
Odoo S.A. is also used to process incoming and outgoing invoices and, where applicable, bank transactions of our company in order to enable efficient invoice processing, transaction reconciliation and financial accounting. Should personal data be processed as part of these processes, this is done on the basis of Art. 6 (1) lit. f DSGVO, in accordance with our legitimate interest in the efficient organisation and documentation of our business transactions.
We have concluded an order processing agreement with Odoo S.A., which ensures the protection of your personal data.
Please note that you have the right to object to this processing of your personal data based on Art. 6(1)(f) DSGVO at any time on grounds relating to your particular situation.
The data will only be stored for as long as is necessary for the performance of the contract, the fulfilment of legal retention obligations and the implementation of our marketing and CRM measures.
9.3 Credit check
If we make advance payments, e.g. in the case of purchase on account, we obtain information on identity and creditworthiness from specialised service providers (credit agencies). For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):
SCHUFA Holding AG
Cormorant Way 5
65201 Wiesbaden
Germany
CRIF Bürgel GmbH
Radlkoferstrasse 2
81373 Munich
Germany
Universum Business GmbH
Hanauer Landstrasse 164
60314 Frankfurt am Main
Germany
arvato infoscore GmbH
Rhine road 99
76532 Baden-Baden
Germany
This serves to protect our legitimate interests, which prevail in the context of a balancing of interests pursuant to Art. 6 (1) sentence 1 lit. f DSGVO, in assessing the creditworthiness and willingness to pay of our potential customers in the run-up to the conclusion of the contract and thus avoiding purchase price defaults, and is necessary for the conclusion of the contract pursuant to Art. 22 (2) lit. a DSGVO. Appropriate measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and contest the decision by contacting the contact option described in this data protection declaration. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
9.4 Transfer of personal data to shipping service providers
DHL
We use the following provider as transport service provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
We pass on your e-mail address and/or telephone number to the supplier in accordance with Art. 6 Para. 1 lit. a DSGVOprior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent for this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the supplier for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure will only take place insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the supplier or the delivery announcement is not possible.
The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the provider.
DHL Express
We use the following provider as transport service provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany
We pass on your e-mail address and/or telephone number to the supplier in accordance with Art. 6 Para. 1 lit. a DSGVO prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent for this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the supplier for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure will only take place insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the supplier or the delivery announcement is not possible.
The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the provider.
9.5 Use of payment service providers (payment services)
Amazon Pay
One or more online payment methods from the following provider are available on this website: Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg
If you select a payment method from the provider for which you make an advance payment (e.g. credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b DSGVO. In this case, your data will only be passed on for the purpose of processing payment with the provider and only insofar as it is necessary for this purpose.
Paypal
One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
If you select a payment method from the provider where you make an advance payment, your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 Para. 1 lit. b DSGVO. In this case, your data will only be passed on for the purpose of processing payment with the provider and only insofar as it is necessary for this purpose.
If you select a payment method for which we make advance payments, you will also be asked to provide certain personal data (first and last name, street, house number, postcode, town, date of birth, e-mail address, telephone number and, if applicable, data on an alternative means of payment) during the ordering process.
In order to safeguard our legitimate interest in determining your solvency in such cases, this data will be forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f DSGVO. On the basis of the personal data provided by you and other data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option selected by you can be granted with regard to payment and/or bad debt risks.
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
Klarna
One or more online payment methods from the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
If you select a payment method from the provider for which you make an advance payment (e.g. credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b DSGVO. In this case, your data will only be passed on for the purpose of processing payment with the provider and only insofar as it is necessary for this purpose.
If you select a payment method for which the supplier makes an advance payment (e.g. invoice or instalment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, postcode, town, date of birth, e-mail address, telephone number and, if applicable, data on an alternative means of payment) during the ordering process.
In order to safeguard our legitimate interest in determining the solvency of our customers, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f DSGVO. The provider checks on the basis of the personal data provided by you as well as further data (such as shopping cart, invoice amount, order history, payment experience) whether the payment option selected by you can be granted with regard to payment and/or bad debt risks.
In addition to internal provider criteria, identity and creditworthiness information from the following credit agencies may also be included in the decision-making process as part of the application review in accordance with Art. 6 Para. 1 lit. f DSGVO:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
Unzer
One or more online payment methods of the following provider are available on this website: Payolution GmbH Columbusplatz 7-8, Stiege 1 / 5th floor, 1100 Vienna, Austria
If you select a payment method from the provider for which you make an advance payment (e.g. credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b DSGVO. In this case, your data will only be passed on for the purpose of processing payment with the provider and only insofar as it is necessary for this purpose.
If you select a payment method for which the supplier makes an advance payment (e.g. invoice or instalment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, postcode, town, date of birth, e-mail address, telephone number and, if applicable, data on an alternative means of payment) during the ordering process.
In order to safeguard our legitimate interest in determining the solvency of our customers, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f DSGVO. The provider checks on the basis of the personal data provided by you as well as further data (such as shopping cart, invoice amount, order history, payment experience) whether the payment option selected by you can be granted with regard to payment and/or bad debt risks.
In addition to internal provider criteria, identity and creditworthiness information from the following credit agencies may also be included in the decision-making process as part of the application review in accordance with Art. 6 Para. 1 lit. f DSGVO:
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
- CRIF GmbH, Diefenbachgasse 35, 11 50 Vienna, Austria
- CRIF AG, Hagenholzstrasse 81, 8050 Zurich, Switzerland
- CRIF GmbH, Leopoldstraße 244, 80807 Munich, Germany
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
- KSV1870 Information GmbH, Wagenseilgasse 7, 1100 Vienna, Austria
- Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss, Germany
- infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden, Germany
- ProfileAddress Direktmarketing GmbH, Altmannsdorfer Strasse 311, 1230 Vienna, Austria
- Emailage LTD, 1 Fore Street Ave, London, EC2Y 5EJ, United Kingdom
- ThreatMetrix, The Base 3/F, Tower C, Evert van de Beekstraat 1, 1118 CL Schiphol, The Netherlands
- payolution GmbH, Columbuscenter, Columbusplatz 7-8, 1100 Vienna, Austria
- Universum Business GmbH, Hanauer Landstr. 164, 60314 Frankfurt am Main, Germany
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
9.6 Collection service provider
We reserve the right to pass on your data to the collection service provider INKASSO24 AG, Markt 4, 09111 Chemnitz, Germany, insofar as our payment claim has not been settled despite a previous reminder. In this case, the debt will be collected directly by the collection service provider.
The disclosure of your data serves the fulfilment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO as well as the protection of our legitimate interests in an effective assertion or assertion of claims, which outweigh our interests in the context of a balancing of interests.
Enforcement of our payment claim pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO.
10. Online marketing
10.1 Facebook Pixel for the creation of Custom Audiences
xtagstartzp id="D3CVILT">As part of our online marketing efforts, we use technology from Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Meta"), specifically the so-called "Meta Pixel". This tool enables us to place tailored advertising messages on Facebook and Instagram ("Facebook Ads" and "Instagram Ads") and to measure and optimise their effectiveness ("Conversion Tracking"). The implementation of the "Meta Pixel" and the associated data processing are based on your express consent pursuant to Art 6 para 1 lit a DSGVO.